Do you have a special request for inflight services? With our Special Service, we ensure your request is forwarded to the airline. This way, you make your flight just a little more comfortable.
What can you request with this service?
- Meal preferences
- Dietary requests (such as vegetarian, gluten-free, or halal – if available)
- Special assistance, for example medical help or guidance at the airport
- Frequent flyer details to be added yo your booking
How does it work?
- Request your Special service on this page and mention the service.
- You can submit a request up to 5 days before departure.
- We forward your request directly to the airline, based upon their approval (and fees, if applicable).
- Maximum of 2 requests per booking.
Important to know
- This service is an intermediary service. We handle the request, but the airline decides whether to grant your request.
- Additional fees charged by the airline are not included and will be billed separately.
- The airline may change or cancel your request at any time. In that case, our intermediary fees will not be refunded.
Why choose Special Service?
- You don’t have to arrange anything yourself with the airline
- Easy requests via the link in your booking confirmation
- Support for special wishes or travel needs