If your query was not solved by one of our articles in this FAQ, you can always get in touch. We're happy to help!
The easiest and quickest way is by sending us a contact form. We will prioritize your query based on departure and/or booking date, so you can expect a swift answer.
Please note: our opening hours are from 09:00h till 21:30h (CET). Do you have an urgent question outside these hours? We advise to contact the airline (eg. when at the airport).
Check your booking confirmation or ticket e-mail for more contact options.